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Case Studies
- Aug 25, 2025

To be a reliable business, you need business partners you can rely on

Jayden-Toa-Civil-Interview

Toa Civil Construction is a Civil Construction business based in Hawke’s Bay. Their expertise spans a wide workload, from drainage and stormwater upgrades to roading and big subdivisions. Toa Civil Construction’s customers know that if they need a job done right, and on time, they call Toa Civill. For Jayden Delamere, Site Engineer for Toa Civil, that means he needs a hire company that he can rely on.

“Some days jobs can pop up out of the blue of high importance and at those times you might not have the machinery or necessities you need lying around. So we get in touch with Allways Hire quite often, and the guys always have the gear we need for those sorts of jobs.”

Toa Civil needs to have business partners they can rely on, to allow them to meet the needs of their customers. In emergencies, or if a job changes at the last minute: it’s important to be able to access the right equipment. Jayden can’t always plan the equipment he needs in advance so he relies on a hire company having the right equipment, available whenever he needs it.

“I think it was one of those days where there was an important job that just popped up out of the blue. And I’d driven past you guys that morning and just basically bolted on in and you had the machinery that I needed. Just built a relationship with you guys basically from that day and every time we’ve needed you guys you’ve come through basically.

It’s a partnership where you can sort of rely on the hire company to have the equipment you’re going to need. Like I said, those important jobs that just pop up out of the blue, you randomly need a digger, you guys, your hire company’s always got that machine ready for you.”

5.5T-Yanmar-Digger-For-Hire-Hawkes-Bay

Jayden knows that if he needs a digger at short notice; Allways Hire will come through for him.

For Jayden it’s not just about machines being available. It’s also about being able to get them to where he needs them. With a long lead time it’s easy to plan transport – but when a job is urgent you don’t always have a truck or transporter available. Allways Hire’s flexibility – being able to transport equipment if needed – means this is one less thing to worry about.

“If we can we’ll always grab the gear ourselves and take it to site, but, in some cases we may not have a truck or a transporter available at the time: that’s where you guys come in handy. So we search around, see if we do have it available, but there are a lot of instances where you don’t because [the] gear is already accounted for elsewhere, that’s where we’re straight on the phone to you guys.”

The flexibility to have equipment delivered, and the right equipment available when you need it, mean Jayden’s a loyal Allways Hire customer. He worked out a long time ago that he’s saving time and money by hiring equipment he can rely on to get the job done. He’s focused on keeping his customers happy and he’s pleased Allways Hire can help him do that.

“Just easy to deal with and reliability basically. It’s primo – you guys are always in touch with us, always updating us on your new machinery and your rates. Bang on – every time you get a machine it’s in primo condition, the gear’s fuelled up and ready to go.”

Roller-Road-Equipment-Hire-Hawkes-Bay

Having a hire company you can rely on means you can always access the right equipment for the job you’re working on.

Allways Hire offers construction and roading machinery for hire to customers across Hawke’s Bay, and Master Machinery for hire nationwide. If you’re looking for a hire company you can rely on to help you get the job done: contact us today. Our customers recommend us because we go above and beyond to help them. Call us now and we’ll be happy to help you with your hire equipment needs.

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